Coach and business developer Mikko Heiskanen is relaxed and easy-going. He is enthusiastic about working with people and is quite a wizard at enabling and facilitating co-development.
Mikko believes that understanding things and people is the key to successful coaching and business development.
“Work has to be fun and meaningful in order to achieve something.”
“Change starts with everyone understanding and supporting a common goal.”
“Let's move forward with small, measurable steps, determinedly towards the goal.”
Mikko receives feedback that he quickly grasps wholes and is able to create a new kind of work – change.
Mikko has a long career in the IT industry, which he found by chance when, while studying sociology, he went to work for a friend's import and wholesale company. Before moving into the international IT business, Mikko also managed to work as an entrepreneur, running a small IT company.
"Big companies have their own logic – a corporate game that you need to know and understand if you want to change things."
“Am I just performing a routine task or do I understand the customer connection of my work?”
"In data-driven business, software handles management and emotional management is emphasized."
Mikko has worked in a variety of roles in the international IT business, from product management and sales to various leadership roles in sales, marketing and business development. In recent years, before becoming a coach, Mikko has worked in international change management roles.
“I just keep the pace and when I go home, my head is empty and my heart is full of joy.”
“I’m focused on winning this point – the rest will come naturally.”
To balance his work, Mikko plays drums in a hobby band, plays tennis passionately, and spends time with his beloved family at the cottage.
Mikko helps you and your company manage:
- Facilitating strategy work and implementing the strategy into the entire organization's operating methods, for example using the OKR (Objectives & Key Results) model
- In building visions and scenarios
- In change management and implementing change towards a customer-centric corporate culture
- In management team work and creating a leadership culture
- Strengthening leadership skills and managing the atmosphere
- Utilizing Agile methods in management (Leading SAFe)
- In Presentation Skills, Effective Communication and Influencing Skills
In sales and marketing, Mikko coaches and develops with you
- Value Based Selling (B2B)
- Clarifying sales operating models, e.g. by creating playbooks
- Strengthening the synergy between sales and marketing – Account Based Selling & Marketing
- Sales and Sales Management
- Building and managing B2B customer experience
- Creating buyer personas and purchase paths and supporting the effective utilization of CRM systems
- Making marketing agile with Agile (Agile Marketing)
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