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Is your vacation a calendar entry or a permission to recharge your batteries?
Dear Santa Claus,
This year, I'm not hoping for new golf clubs, a handmade leather briefcase, amarone given to me by my clients, or even a luxury ballpoint pen with the company logo. I'm hoping for something bigger – not just for myself, but for my entire company.
Congratulations to the graduate – and a little reminder for those of us already in working life!
Graduation is one of the important milestones in life. One door closes, and one day another opens: into working life. Perhaps you have already stopped to think about what kind of working life you would like to enter.
Do you manage production or a manufacturing facility?
Production management is the ability to see people as part of a whole that makes equipment and processes meaningful. There is a big difference between managing the efficiency of a production facility or the human power of production.
Strategy process – a mixed bag or a recipe for success?
The strategy process success recipe for (executive) managers consists of inspiring ingredients combined with clear instructions. Active reading time maximum 5 minutes. A successful strategy process is a favorite of the entire company, helping to succeed in everyday life.
Together with the customer – this is how sales and marketing work together
The interplay between sales and marketing is a theme that has been talked about for ages. Nevertheless, every now and then you come across the statement “marketing just flies around in its own spheres and doesn’t understand anything about sales!” or “those salespeople are really stupid if they don’t properly utilize our marketing outputs!”. No matter what you do, you can’t seem to find a common language – but why?
Researched approaches to managing change – lessons from behavioral economics
People's decisions and actions can be subtly influenced without coercion or grand proclamations. Behavioral economics is a field of research from which we draw on the means to implement change.
CASE: Mäkelä Alu Oy – Together for the Betterment of the Planet – Leadership and Management Development Program
More Than Training Company supports Mäkelä Alu's journey Together for the Best of the Planet. Development of supervisor work, 360-questionnaire to evaluate supervisor work, sparring, coaching, supervisor manual.
CASE: Efetta Oy – Passenger
From darkness to spring sunshine Kimmo Kakko took over as CEO of Efetta on April 1, 2021, in a very challenging situation. The company had a loss of over two hundred thousand euros from the previous year and in the first three months of 2021
CASE: Urheiluhallit Oy – Refreshing customer experiences – Customer service training
Urheiluhallit Oy is a limited liability company belonging to the Helsinki City Group, whose organization includes eight halls offering a variety of aquatic and indoor sports. The halls have almost three million customer visits per year. The halls
Four Easiest Ways to Use Artificial Intelligence in Sales
Artificial intelligence can make many aspects of sales more efficient, and large organizations already have extensive processes and comprehensive strategies for AI. However, the use of AI itself still seems to be quite new, or at least it may seem very foreign, especially to many more experienced salespeople.
That's why I decided to put together a list of the four easiest ways to use artificial intelligence in sales that don't require expensive licenses or a higher degree in computer science.
CASE: Copart Finland – Towards a changing market with a clear strategy
Copart Finland, formerly known as Auto Damage Center, had identified the need for a clear, unified strategy. There had been significant changes in the business and the staff had also wanted a clear picture.
Director's Christmas List for Santa Claus
Dear Santa Claus,
This year, I'm not hoping for new golf clubs, a handmade leather briefcase, amarone given to me by my clients, or even a luxury ballpoint pen with the company logo. I'm hoping for something bigger – not just for myself, but for my entire company.
Teamwork – Memories of the Past and Something We Learned the Hard Way
Promoting teamwork is important to create an efficient and productive work environment. Here are a few key principles that can help.
CASE: Järvi-Suomen Terveys – Developing Strategic Management and Strategy Work
At the end of 2023, the CEO of Järvi-Suomen Terveyde, Markku Hämäläinen, recognized the need to develop the company's strategic management ability and especially to clarify the roles and responsibilities of the OHJ chain (Owners, Board & Management).
Leadership Doesn't Happen in a Vacuum
October has started and the ghost depression has arrived. Now what does it matter about anything? Well, the fact that we are probably not alone with our starting depression.
