CASE: Polkka – Pohjois Karjala Tukipalvelut Oy 2.0. - with Strategy Work, support for the biggest turning point in history

From the beginning of 2023, the welfare services county change came into force, which the CEO of Polkka – Pohjois-Karjala tukipalvelut oy Hannele Portman described the biggest turning point in the company's history since its founding. The company's operations expanded significantly. Polkka's previous strategy was from 2017, but now there was a need to make a completely new strategy to match Polkka 2.0. -reality.

Polkka wanted an external partner to carry out the strategy process, and decided on MTTC's Joshua Moorrees. The comprehensive implementation of the strategy process and strategy work from background work to a finished strategy began at the end of 2022, and the finished strategy was approved in late spring 2023. The goal of the project was to create a good strategy for the company and handle the strategy process professionally. According to Hannele, these goals and expectations were fully met with MTTC's support. The end result was Polkka's Success Strategy 2.0, which is very ambitious and inspiring. The success of the strategy work is indicated by the thanks of Polkka's largest customer and owner's strategy director at the end of the process: "Excellent strategy."

The strategy must also be real in everyday life. Polkka has a team of more than 30 managers, who play a key role in the implementation and implementation of the strategy in everyday life. One of the central goals of the strategy is "best employee well-being", which was chosen to support coaching leadership. To support the implementation of the strategy in everyday life, the entire group of supervisors was trained in coaching leadership through concrete tools and case exercises. In addition to this, each supervisor made a team-specific strategy management plan, which is regularly updated throughout the strategy period with their own team. The strategy was also made into a vision and strategy poster, which will be taken to each location and printed for everyone to see. In this way, the success strategy 2.0 remains concretely in mind - both in plans and in everyday activities.